Have nine or more vehicles? Contact us for Headlight Enterprise Plan pricing.
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Our 100% no-risk satisfaction guarantee
We think Headlight is the best route planning application for small business on the entire planet. If you’re not entirely satisfied for any reason within the first 30 days, we’ll either work with you until the problem is resolved or provide a prompt and courteous refund at your request.
How many vehicles, contacts, orders, service calls or deliveries can I route?
Each plan has different limits. If you need more capacity, please contact us.
Can more than one person use my account?
Sure. You can either share a single login or choose a plan that includes multiple users. These are setup by email invitations send by the account administrator. However, for security reasons, there can be only one administrator for each Headlight account.
Are there extra charges for additional users?
No. Pricing is based only on the specific plan, not the number of users.
How do I learn to use Headlight?
Click on the “Help” link for a complete list of support resources. These include the Guided Tour, Quick Start 101, video tutorials and email announcements. The company blog is updated regularly with new features, articles and other information related to route planning.
Do you have technical support?
Of course. Click on the Feedback tab, send an email or call us. Support is provided by email and phone. You can also attend online workshops, training course and live events such as webinars and teleseminars.
Do you offer any training courses or consulting services?
Yes. We have training classes, workshops, development and consulting, but those are optional and aren’t required to use Headlight.
Is this a long term commitment?
Nope. The service is billed monthly and can be canceled at any time. There aren’t any contracts or commitments on your part. We’d love to have you as a customer forever, but understand that circumstances change.
Can I change plans at any time?
Yes, the administrator dashboard allows you to change plans at any time. Plus, we’ll never hit you up with a “set-up” or extra “one-time” fee when you upgrade.
What types of payment do you accept?
Headlight is billed automatically each month to your credit card on file. We only accept Visa, Mastercard and American Express for payments. You can also prepay in advance by contacting our billing department.
Where can I find our invoices or get a copy of an invoice?
Paid accounts receive a monthly statement by email.
How is customer data protected?
All customer data is hosted at a completely secure site with daily data backups.
Can we buy and install Headlight on our own server?
Headlight is an online hosted service. It can’t be purchased and installed locally. This reduces support costs for our clients and allows us to quickly release new features and enhancements. The only requirement is internet access.