This post explains the steps required to configure Headlight Smart Sync with Nevada Waterflex. Since Waterflex uses a proprietary database format (Data Flex or Pervasive), the files containing customer, route and delivery information are zipped and sent to the Headlight Dropbox for processing. STEP 1: Install MobileIQ script and configure folders Note: The default Waterflex […]
Depots are the starting point for each delivery on the route Headlight will automatically create new depots using the address information under Setup | Settings | Company. If you have more than one depot, you’ll need to change the address to the correct location. Each route is assigned a different map marker Map Markers are […]
This tutorial explains the process for configuring the Headlight delivery calendar. Bottled water and coffee service companies can also add holidays for the upcoming year to make sure the delivery schedule matches the billing system.
Instead of using multiple SKUs, Headlight allows you to group similar product together. For purposes of route planning, it doesn’t matter what kind of 5 gallon bottles are being delivered. The product file needs to be customized to (a) reflect your preferred product groupings and (b) normalized volume.
Every delivery or service call takes some amount of time to complete. In Headlight, that’s known as the service time (or premise time). It’s the number of minutes required to complete the delivery or service call. Service times are important for determining the arrival time (ETA) for each delivery during the day and estimating how long the route will take to complete.
Many businesses have restrictions when deliveries can be made either because the business isn’t open or won’t allow vendors onsite during certain times. These restrictions are often collected manually using different formats (e.g. military time, am/pm, English phrases, etc). They must be standardized to allow importing into Headlight Route Planner from a spreadsheet or CSV […]
Headlight can run from any standard browser like Firefox, Safari, Chrome and Internet Explorer, but using the Fleet Manager application takes an extra couple of steps. You’ll need to configure a Remote Desktop Connection (RDC) to run Fleet Manager. This utility come with all versions of Windows and the setup instructions are similar. Click here […]
Headlight can run from any standard browser like Firefox, Safari, Chrome and Internet Explorer, but using the Fleet Manager application takes an extra couple of steps. You’ll need to configure a Remote Desktop Client (RDC) to run Fleet Manager. This free component can be downloaded from Microsoft and the setup instructions are the same for […]
Check out Headlight’s brand new Reports Tab. In addition to displaying lists of customers that meet different criteria, these reports are also interactive. Show the map location by clicking the account ID or use the Edit link to update the account information. You’ll also find examples of custom reports and MobileIQ’s route balancing project forms.
The latest Headlight release includes some major enhancement for getting customers pinned (aka geocoded) on the map correctly. It includes reporting tools for identifying mispinned accounts, ability to view individual route days and using Google Maps for all address lookups.
